Privacy Policy

This policy explains how Farnborough International Limited of Show Centre, ETPS Road, Farnborough, GU14 6FD (“we” or “us”) uses any personal information which it collects about you when you use our websites.

What information do we collect about you

Information that you provide by filling in forms on any of our websites (“our site(s)”). This includes information provided at the time of placing an order for our services or registering for an event, subscribing to our service, posting materials or requesting further services. We may also ask you for your personal data when you enter our competition, complete customer surveys, attend events hosted by us (such as through wi-fi sign-ups or on-site badge scanning), or contact us with any enquiry.

Website usage information including traffic data, location data, weblogs, your domain name and your email address and other communication data is collected using cookies as per the following: cookies policy.

How do we use your personal information

Data protection law requires us to have a lawful basis for collecting and using your personal data. We rely on one or more of the following lawful bases:

Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you, including to fulfil an order for our services or to register and update you on an event you sign up to.
Legitimate interests: Where it is necessary to conduct our business and pursue our legitimate interests, including to prevent fraud or other crime, to ensure the safety of our staff and property, and enable us to give you the best and most secure experience.
Legal obligation: Where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this lawful basis.
Consent: Where we have obtained your consent for a specific purpose, including where you subscribe to our newsletter, enter any competition or complete a survey or to receive promotional emails.

We process your personal data to:

process and fulfil your order;
register you for events you sign up to and keep you updated about those events;
deliver any services you signed up for;
manage your account;
answer enquiries;
send you promotional emails about products and services which may be of interest to you based on information collected and inferred about your interests; and
notify you about changes to our service.

We use CCTV systems to record images to assist in the provision of a safe and secure environment for the benefit of those that work at or visit our offices and/or venue, and for the protection of our property. Monitoring of CCTV systems helps us to:

maintain public safety
maintain the security of our property
assist in the prevention of crime
reduce the fear of crime and offer reassurance to staff
facilitate the apprehension and prosecution of offenders in relation to crime

Access to our CCTV system and any associated recorded images is strictly controlled. CCTV images will not be retained for any longer than is required. Typically, CCTV footage is deleted after 30 days unless we need to keep it for longer, for example to respond to a claim. A copy of our CCTV Policy is available on request.

We will keep your personal data for a maximum period of 7 years from the time you last contacted us.

We use your personal data collected from our website usage to track activities on our website and ensure that content from our site is tailored in the most effective manner for you and for your computer. We will keep your website usage data for the time prescribed in our cookies policy.

Disclosure of your information

We may disclose your personal information to ADS Group Limited and any other companies within the same corporate group whether now or in the future.

We may also disclose your personal information to third parties as follows:

to our trusted service providers helping us to deliver our services to you.
to our trusted sponsors and partners of events hosted by us (including those that speak at or exhibit at our events).
with other trusted third parties, such as market research agencies, to support us in carrying out customer insight.
to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements or to protect our rights, property, or safety of our visitors, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We may share your personal data outside of the UK or European Union in limited circumstances, such as where the sponsor of an event you have interacted with is based in another country. Where we do so, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (“SCCs”) and the UK International Data Transfer Addendum (“IDTA”).

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at [email protected].

You have the right to request a copy of the information that we hold about you. If you wish to do so, please email us at [email protected].

You may ask us to correct or remove information which you think is inaccurate, to ask us to delete personal data in certain circumstances, or to ask us to restrict the processing of your personal data. To request removal, correction, deletion or restriction of your personal information, please email us at [email protected].

You have the right to lodge a complaint about our processing of your personal information with the Information Commissioner’s Office.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. This Privacy Policy was last updated on 20 January 2026.

Other Websites

Our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: [email protected] or send by post to our address Farnborough International Limited of Show Centre, ETPS Road, Farnborough, GU14 6FD.

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